Demystifying AI and Why CRM and AI are a Great Match
Artificial Intelligence (AI) is everywhere today. Learn how AI-enhanced CRM can improve your performance.
CRM
TOP POSTS
18 Questions to Help You Qualify Leads and Boost Sales
46% of sales representatives say lead quantity and quality is their top challenge. While generating a thousand leads with a targeted campaign isn’t a big deal, generating a thousand qualified leads is quite another matter.
Sales
Want to Help the Planet? Clean up Your Inbox!
Today marks the beginning of the international Digital Cleanup period and at SuperOffice we want to warm up by focusing on what we do best – data management.
CRM
How to Create An Amazing Buying Experience
The buying experience, both negative and positive, influences the purchase decision. And if you don’t want to lose prospects to your competitors, you need to understand the buyers’ needs and optimize your marketing and sales activities to serve them.
Sales
The Game of Chess: How to Anticipate Your Customers’ Next Move
While acquiring more and more new customers may look like a sign of growth, those are your existing customers that are the main source of your income, the foundation for your stability and the promoters of your brand.
Customer Service
5 Ways A Customer Data Platform Enables Businesses to Accelerate Growth
A customer data platform (CDP) empowers your sales, marketing and customer support teams to use customer data to provide a better customer experience and accelerate business growth.
3 Ways to “WOW” Your Customers and Exceed Expectations
Every customer service manager wants to provide great customer service. Here's 3 ways SuperOffice Service can help you manage your inbox, deliver amazing service and exceed customer expectations.
Customer Service
Outbound Sales: 11 Practical Tips To Find New Prospects In 2021
Outbound sales is a specific approach to selling that relies on unique strategies to find, pitch, and close new customers. If you’re new to outbound sales, then this guide is for you.
Sales
What is a Customer Engagement Platform & Why Do You Need One?
In this article, we share what a customer engagement platform (CEP) is, how you and your organization can benefit from it and, 5 important features every platform needs.
Customer Service
How Sales Teams Use CRM Software to Hit Their Revenue Goals
Every sales manager wants to deliver on budgets and have a target driven and focused sales team. Here are 3 ways sales managers can leverage CRM technology by using SuperOffice Sales to create their own high-performing sales teams.
Sales