21 Reasons Live Chat Can Help you Grow Your Business

21 Reasons Live Chat Can Help you Grow Your Business

Live chat is fast becoming a “must have” tool for companies of all shapes and sizes. If you’re still not sure if live chat is right for you, then check out these 21 live chat statistics to see how chat can help you grow your business.

GDPR and CRM: How to Manage Customer Data in 2018

GDPR and CRM: How to Manage Customer Data in 2018

The new General Data Protection Regulation has now come into effect. In this article, we share how GDPR and CRM can work together to help your business become compliant under GDPR and avoid those hefty fines.

How Digital Transformation is Driving Customer Experience

How Digital Transformation is Driving Customer Experience

In this article, we explain how digital transformation enables organizations to understand the modern-day buyer, engage with them and deliver on their expectations of a multi-channel customer experience.

Voice of Customer: How to 10x Your Business With VOC Data

Voice of Customer: How to 10x Your Business With VOC Data

Companies that act on Voice of Customer (VOC) data increase annual revenue by 10x. In this article, we explain what VOC is and how you can collect and use VOC data to grow your business.

How the Modern, Digital Buyer Has Changed B2B Sales

How the Modern, Digital Buyer Has Changed B2B Sales

Long gone are the days when salespeople were in charge. Today, it’s all about the buyer and what they want. In this article, you will learn how B2B sales has changed and what you can do to overcome the modern day B2B sales challenges.

Why Tech Support is Crucial to the Overall User Experience

Why Tech Support is Crucial to the Overall User Experience

A poor tech support experience leads to higher customer frustration and churn. In this article, we share several tips for how you can improve on the quality of tech support you deliver to your customers.

5 Ways to use Live Chat for a Better Customer Experience

5 Ways to use Live Chat for a Better Customer Experience

Live chat is one of the most dynamic ways to communicate with your customers. In this article, we share several best practice tips for how you can use live chat on your website to improve the customer experience you deliver.

The Science Behind Email Click Through Rates (and How to Increase Email CTR)

The Science Behind Email Click Through Rates (and How to Increase Email CTR)

The biggest challenge in email marketing today is low click though rates. In this data-driven article, we show you the science behind what makes people click so you can learn how to increase email click through rates in your marketing campaigns.

Sign up to a free SuperOffice CRM trial.

It’s free for 30 days. No credit card required.

Start Free Trial