The law states that local authorities are responsible for supervision and enforcement over childcare centers, pre-school nurseries, registered child minder agencies and facilities for child minding. The GGD carries out inspections on behalf of local authorities.
The project workers at GGD GHOR Nederland respond to around 3,000 questions every year. Before the arrival of SuperOffice they used a central mailbox. The folder structure in the email provided no insight into client's contact history. As a result, responding to questions, creating reports and filtering was very labor-intensive.