MapCreator is a company striving to make map-making fast, easy and accessible for everyone.
We are helping clients to define their visual and stylistic map design to provide them with the perfect mapping tool to publish their maps through printed communications, websites, products and more. We are proud of our longstanding relationships with clients all over the world ranging from news media companies to all kinds of publishers and direct marketing companies.
As we serve clients in all corners of the world, the main challenge was: How can we create the most convenient, standardized customer experience to clients from different parts of the globe?
With a growing customer basis, the need for a CRM implementation became explicitly evident. Manage customers and steer marketing and sales activities. Even more, our business field of IT solutions requires CRM to support clients around the clock. We live in a fast-changing business environment. If our customers are fast, we need to be fast as well in handling their wide-ranging requests.