How to Create a Profitable Customer Service Strategy

How to Create a Profitable Customer Service Strategy

Happy customers spend 140% more and stay with your business for at least 6 years! In this post, we show you how to create a profitable customer service strategy to keep customers happy.

CRM Database: Unlocking Customer Secrets for Business Growth

CRM Database: Unlocking Customer Secrets for Business Growth

Learn how to use the numbers in your CRM database to help you uncover customer secrets and identify areas of opportunities for business growth.

How to Use Email Activation Campaigns to Re-engage Inactive Subscribers

How to Use Email Activation Campaigns to Re-engage Inactive Subscribers

Research shows that up to 70% of your email list is inactive. In this post, we explain how you can use email activation campaigns to re-engage inactive subscribers and increase marketing revenue.

5 ways to manage (and reduce) your customer service queues

5 ways to manage (and reduce) your customer service queues

A high volume of customer support emails can be overwhelming. In this blog post, we share five ways to use customer service software to help you handle your customer service queues.

Social Selling: 8 Ways to Sell More Using Social Media

Social Selling: 8 Ways to Sell More Using Social Media

Social selling will help you sell more. Use this simple, yet effective guide to generate new business and higher revenues with social media networks.

5 essential skills you need to provide authentic customer service

5 essential skills you need to provide authentic customer service

Authentic customer service is difficult to fake. In this blog post, Jennifer Lund shows you five essential skills needed to help you show your customers how much you really care.

How to use CRM to improve the customer experience

How to use CRM to improve the customer experience

In this blog post, Zarema Plaksij helps you discover how a CRM and Customer Experience work together with 7 data-driven tips.

17 B2B email marketing examples for every B2B email marketing strategy

17 B2B email marketing examples for every B2B email marketing strategy

Email is the undisputed king of B2B marketing. That’s why we’ve created a quick guide that includes 17 B2B email marketing examples. Use these examples to increase engagement and turn subscribers into customers.

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