8 Key Benefits of Using Customer Service Software

8 Key Benefits of Using Customer Service Software

Customer service software will transform the way you communicate with your customers. Not only that, it will automate internal processes, which means less manual work and more time to focus on your customers.

New Study: 41% of Companies Ignore Customer Service Emails

New Study: 41% of Companies Ignore Customer Service Emails

The Customer Service Benchmark Report identifies how 500 companies handle customer support and provides best practice tips to help you deliver a superior service to your customers.

18 Customer Service Conferences You Need to Attend in 2017

18 Customer Service Conferences You Need to Attend in 2017

Are you searching for the best customer service conferences to attend in 2017? Check out this hand-picked list of 18 must-attend customer service conferences.

5 Ways to Close More Deals With CRM Software

5 Ways to Close More Deals With CRM Software

Investment in CRM-related technology continues to increase as top-performers use CRM software to increase revenue, loyalty and profits. Check out this blog post to see how you can close more deals using CRM software.

Omni-Channel Customer Service Best Practices

Omni-Channel Customer Service Best Practices

Omni-channel customer service integrates text, social, email and instant messaging to provide a unified brand experience, yet many companies fail to deliver on this strategy. Read these 7 best practice tips if you want to provide a successful omni-channel experience.

21 Science-based Selling Techniques (to Help you Double Sales)

21 Science-based Selling Techniques (to Help you Double Sales)

Science-based selling is a proven sales technique that takes social psychology and neuroscience and combines it with sales best practices to help you convert more leads and close more deals.

New Study: 34% of Sales Reps Not Using Sales Optimization Software

New Study: 34% of Sales Reps Not Using Sales Optimization Software

A new study finds that sales reps who use sales optimization software increase productivity and revenue. In this blog post, you can learn more about the new research and how to apply the key findings to your sales process.

International Email Marketing: The Definitive Guide

International Email Marketing: The Definitive Guide

Only 15% of all marketers localize their email marketing campaigns, yet for every $1 you invest in localization, the ROI is $25. Read this definitive guide to international email marketing to maximize your email revenue.

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