Email Marketing KPI Guide

The Email Marketing KPI Guide (with Free Cheat Sheet)

Marketers and customers know that email works. Marketing Sherpa has reported that 60% of marketers believe that email marketing is producing a positive ROI. And according to the Direct Marketing Association (DMA), two thirds of consumers (66%) have made a purchase within the last year as a result of receiving a single email marketing message. […]

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5 Ways CRM Can Help you Create Better Marketing Campaigns

4 Ways CRM Software Can Help you Create Better Marketing Campaigns

Today’s consumers are literally bombarded with all sorts of messages and offers that spring out from every corner. Think about it for a second, how many times per day do you receive a promotional email from a brand you signed up for? And more importantly, how often do you actually read it? It has never […]

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Customer retention tips using CRM software

5 Unique Ways to Increase Customer Retention

If you work in sales, then you know that finding new ways to increase revenues is always top of mind. And when it comes to growing sales, many sales people are so focused on gaining new clients and customers that they fail to effectively address the need to retain those they already have. The strange […]

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CRM software business improvements

18 CRM Statistics You Need to Know for 2015

The CRM industry continues to grow at a staggering rate, and each year new statistics are reported based on CRM trends. In 2014, we saw increased use of CRM software on mobile devices. This was aided by businesses increasingly adopting cloud based CRM solutions, allowing their employees to access the software anywhere they go on […]

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CRM software buyers guide for 2015

The Buyer’s Guide to CRM (New Chapter)

CRM software is at the heart of any business. Using the data that CRM software provides your business, you are able to create a 360 degree overview of your prospects and customers in order to communicate personalized marketing messages that deliver a high ROI. But, choosing CRM software involves more than simply selecting a provider. […]

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Customer service tactics

Customer Service Tactics to Help You Beat the Competition

Download 3 tips to delivering excellent customer service here Customer service is one of your strongest assets, but are you doing all you can to keep customers happy? Despite the advance in technology and new ways that consumers shop, good old-fashioned customer service is still highly valued. According to a 2013 survey by O2 published […]

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PC World Best in Test winner 2014

Press release: SuperOffice CRM wins PC World’s ‘Best-in-Test” Award

Oslo, December 16, 2014 SuperOffice has, again, won PC World’s Best-in-Test award for its cloud solution, SuperOffice CRM Online. PC World says, “Good CRM systems help you to find, catch and keep more customers.” “A sales person will use a CRM system to work on a campaign, send mailings and contact potential customers by phone.” […]

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SuperOffice blog posts 2014

Top 10 Most Read SuperOffice Blog Posts in 2014

We hope you have had a great year! And as 2014 comes to an end, we have rounded up ten of your favorite SuperOffice blog posts from this year and packed them into a single post to make sure you don’t miss any of them, which you can use to can catch up on the […]

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A Seller’s Christmas Carol

Without the salesmen, the world stops spinning! Hence, during the ice cold month of December, not only am I concerned about the birds, my thoughts go out to our sales representatives all over the country. I plead – give them an order for Christmas! I am a salesman! In spite of fancy titles on my […]

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Cloud based CRM software

Why Cloud-based CRM Suits the Needs of Small Businesses

CRM (customer relationship management) is a real buzzword of today’s business world: everybody is talking about CRM, almost everyone knows that they can significantly benefit from it, yet only few know which solution fits their business model best. It doesn’t matter if your company employs over 100 people or just a handful – today you […]

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