CRM software business improvements

18 CRM Statistics You Need to Know for 2015

The CRM industry continues to grow at a staggering rate, and each year new statistics are reported based on CRM trends. In 2014, we saw increased use of CRM software on mobile devices. This was aided by businesses increasingly adopting cloud based CRM solutions, allowing their employees to access the software anywhere they go on […]

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CRM software buyers guide for 2015

The Buyer’s Guide to CRM (New Chapter)

CRM software is at the heart of any business. Using the data that CRM software provides your business, you are able to create a 360 degree overview of your prospects and customers in order to communicate personalized marketing messages that deliver a high ROI. But, choosing CRM software involves more than simply selecting a provider. […]

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Customer service tactics

Customer Service Tactics to Help You Beat the Competition

Download 3 tips to delivering excellent customer service here Customer service is one of your strongest assets, but are you doing all you can to keep customers happy? Despite the advance in technology and new ways that consumers shop, good old-fashioned customer service is still highly valued. According to a 2013 survey by O2 published […]

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PC World Best in Test winner 2014

Press release: SuperOffice CRM wins PC World’s ‘Best-in-Test” Award

Oslo, December 16, 2014 SuperOffice has, again, won PC World’s Best-in-Test award for its cloud solution, SuperOffice CRM Online. PC World says, “Good CRM systems help you to find, catch and keep more customers.” “A sales person will use a CRM system to work on a campaign, send mailings and contact potential customers by phone.” […]

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SuperOffice blog posts 2014

Top 10 Most Read SuperOffice Blog Posts in 2014

We hope you have had a great year! And as 2014 comes to an end, we have rounded up ten of your favorite SuperOffice blog posts from this year and packed them into a single post to make sure you don’t miss any of them, which you can use to can catch up on the […]

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A Seller’s Christmas Carol

Without the salesmen, the world stops spinning! Hence, during the ice cold month of December, not only am I concerned about the birds, my thoughts go out to our sales representatives all over the country. I plead – give them an order for Christmas! I am a salesman! In spite of fancy titles on my […]

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Cloud based CRM software

Why Cloud-based CRM Suits the Needs of Small Businesses

CRM (customer relationship management) is a real buzzword of today’s business world: everybody is talking about CRM, almost everyone knows that they can significantly benefit from it, yet only few know which solution fits their business model best. It doesn’t matter if your company employs over 100 people or just a handful – today you […]

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Choosing a CRM vendor

5 Things to Consider When Choosing A CRM Vendor

Today’s post is an excerpt from our free eBook, The Buyer’s Guide to CRM, which includes everything you need to decide in choosing a CRM provider. Enjoy! CRM helps any sized business stay competitive. It helps your business keep track of customers, stay on top of sales and marketing efforts, and helps you to communicate […]

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Customer Experience Most Exciting Business Opportunity

7 Ways to Create a Great Customer Experience Strategy

A recent report by Econsultancy for trends in Digital Marketing for 2014 asked companies to indicate the single most exciting opportunity for their organization in 2014. And while mobile, content and conversion rate optimization are all the buzzwords for 2014 but, what do you think is the most exciting opportunity for a business is? If […]

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Sales, Marketing and Customer Service posts October 2014

The Super Seven – Top Sales, Marketing and Customer Service Posts in October

Did you have a great Halloween? (If you’re still in the Halloween spirit, check out our customer service horror stories post here.) There was a lot of great CRM content published last month and we’ve rounded up some of our favorite blog posts in sales, marketing and customer service that were published in October. This […]

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