29 Social Selling Statistics: How to Master the Art of Social Selling

29 Social Selling Statistics: How to Master the Art of Social Selling

Social selling is an effective strategy for finding new prospects, generating new leads and earning more referrals. In this post, we break down 29 social selling statistics into actionable steps to help you sell more.

6 Customer Service  Reports That Every Manager Needs

6 Customer Service Reports That Every Manager Needs

Tired of manually counting customer requests using post-it notes and spreadsheets? In this blog post, we share 6 essential customer service reports you can use to deliver better support

5 Customer Retention Programs to Implement in 2017

5 Customer Retention Programs to Implement in 2017

Customer retention programs can have a huge impact on your business revenue. By implementing the right customer retention programs, you can improve your customer relationships, increase customer loyalty and reduce churn.

8 Key Benefits of Using Customer Service Software

8 Key Benefits of Using Customer Service Software

Customer service software will transform the way you communicate with your customers. Not only that, it will automate internal processes, which means less manual work and more time to focus on your customers.

New Study: 41% of Companies Ignore Customer Service Emails

New Study: 41% of Companies Ignore Customer Service Emails

The Customer Service Benchmark Report identifies how 500 companies handle customer support and provides best practice tips to help you deliver a superior service to your customers.

18 Customer Service Conferences You Need to Attend in 2017

18 Customer Service Conferences You Need to Attend in 2017

Are you searching for the best customer service conferences to attend in 2017? Check out this hand-picked list of 18 must-attend customer service conferences.

5 Ways to Close More Deals With CRM Software

5 Ways to Close More Deals With CRM Software

Investment in CRM-related technology continues to increase as top-performers use CRM software to increase revenue, loyalty and profits. Check out this blog post to see how you can close more deals using CRM software.

Omni-Channel Customer Service Best Practices

Omni-Channel Customer Service Best Practices

Omni-channel customer service integrates text, social, email and instant messaging to provide a unified brand experience, yet many companies fail to deliver on this strategy. Read these 7 best practice tips if you want to provide a successful omni-channel experience.

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