5 ways to manage (and reduce) your customer service queues

5 ways to manage (and reduce) your customer service queues

A high volume of customer support emails can be overwhelming. In this blog post, we share five ways to use customer service software to help you handle your customer service queues.

Social Selling: 8 Ways to Sell More Using Social Media

Social Selling: 8 Ways to Sell More Using Social Media

Social selling will help you sell more. Use this simple, yet effective guide to generate new business and higher revenues with social media networks.

5 essential skills you need to provide authentic customer service

5 essential skills you need to provide authentic customer service

Authentic customer service is difficult to fake. In this blog post, Jennifer Lund shows you five essential skills needed to help you show your customers how much you really care.

How to use CRM to improve the customer experience

How to use CRM to improve the customer experience

In this blog post, Zarema Plaksij helps you discover how a CRM and Customer Experience work together with 7 data-driven tips.

17 B2B email marketing examples for every B2B email marketing strategy

17 B2B email marketing examples for every B2B email marketing strategy

Email is the undisputed king of B2B marketing. That’s why we’ve created a quick guide that includes 17 B2B email marketing examples. Use these examples to increase engagement and turn subscribers into customers.

12 sales email templates every sales person needs

12 sales email templates every sales person needs

Save time and boost sales productivity with 12 easy “copy and paste” sales email templates. The sales templates Include email outreach, follow up and “not interested” samples.

Mobile CRM app: 5 ways to increase sales productivity

Mobile CRM app: 5 ways to increase sales productivity

This post by Toma Kulbyte shows you why a mobile CRM app is a highly effective way to increase sales productivity when you are on the go.

7 ways to provide “best in class” customer service

7 ways to provide “best in class” customer service

Based on our recently published customer service benchmark report, which is a study of more than 250 companies, we have identified 7 unique ways for you to provide best in class customer service.

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