Remote working is on the rise, and for good reason! Check out these seven tips by Steven Macdonald on how to successfully manage a remote customer service team.
Happy Halloween! In this article, we share some gruesome tales that are bound to send a shiver up your spine with four customer service stories from hell!
Looking to write an effective sales pitch but short on time? This post explains how you can write an effective sales pitch in just 10 minutes!
Are you looking for ways to increase email open rates? Sure you are! Follow the tips provided in this data-driven email marketing guide.
A customer service knowledge base can be a powerful tool to use to improve customer service. This guide provides you all the necessary tips to get started.
Reach your subscribers inbox with ease, and use this email marketing template infographic to help you create the perfect campaign.
Proactive Support is the next generation in customer service and this blog post provides you with five easy ways to get started.
Creating a CRM business case template is hard work, right? Not anymore! Use this free PowerPoint template to help sell in CRM to your business.