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Managing documents and emails in SuperOffice

Every day your inbox gets flooded with all sorts of e-mails: important, not so much, and even irrelevant!

And there must have been times when you “lost” some important information in this clutter, or spent hours looking for that email you urgently need to forward to your colleague.

And once you’ve done that, your inbox didn’t get any cleaner. Sounds familiar?

SuperOffice offers tools to manage and store your information in a structured and easy manner. That way you are sure that the information you receive is not scattered around your inbox. Instead, it’s well organized and can be easily found when you need it.

In this demo we will show you how you can:

  • Book time in your diary to follow up incoming emails;
  • Archive an e-mail as an inquiry for your colleagues to solve;
  • Easily share information within the company.

This is Abigail. She works in sales. Every day she gets a lot of e-mails. Some e-mails are for information, others are purely for reference; some need to be shared with colleagues, and some of them require immediate action.

Let’s show you how Abigail uses SuperOffice to manage her documents and share them within the company in a simple and efficient manner.

Abigail gets an e-mail from her customer who asks for some additional information on products and pricing.

As she needs some time to collect the requested material for her client, she doesn’t reply immediately.

Instead, she archives this e-mail as a task into her diary in just a couple of clicks. This way she makes sure that she doesn’t forget to follow up on this e-mail request.

And, to keep her inbox clean and easier to manage, Abigail has set SuperOffice to automatically remove the e-mail from her inbox the moment she archives it.

Sometimes Abigail gets questions from her customers that require the attention of her colleagues in the Customer Support department.

When this happens, she archives the e-mail as a request directly to Customer Support. The e-mail then ends up in the support queue and her colleagues will deal with it.

Recently Abigail has been busy organizing an annual event for VIP customers. That’s why she has been getting a lot of messages from suppliers, partners and customers regarding the upcoming event.

These e-mails contain a lot of details and some critical information. Abigail archives such e-mails as documents under the project they are related to. In this way, her inbox stays clean and not a single e-mail is lost.

We have now shown you how you can:

  • Book time in your diary to follow up incoming emails;
  • Archive an e-mail as an inquiry for your colleagues to solve;
  • Easily share information within the company.

This was just a small sample on how SuperOffice helps you to be more efficient.

Please take a look at our other videos to learn more about how SuperOffice can help you be more productive or try it for yourself.

Try it for free