Centralize all your customer requests into one common CRM database through ticket management so that nothing is ignored and everything is searchable from one place.
- Handle large amounts of customer requests without increasing your staff regardless of how the request comes in
- Get full control over all customer requests and track through automatic tracking features
- Define rules for automatic allocation and escalation of requests so no requests are missed
- Effectively handle even requests that are coming from Facebook and other social media channels
Please contact us for more details or download the Customer Service product sheet for more info.