Keep your hard-earned customers happy
Unhappy customers are most likely to leave you during tough times. Use SuperOffice CRM to secure their loyalty by ensuring their long-term success with you.
Loved by thousands of other European companies like you
We’ve kept our customers happy for 30 years
…but how can you do the same with CRM?
Provide stellar customer service
Never, ever, leave a customer hanging
Get the feedback you need to act on
See how it’s done
Monitor and measure customer satisfaction
Don’t just take it from us…
“Since we introduced the Customer Center, we have received almost no complaints at all. This is a big difference compared to before.”
Åsa Rådbo, Service Center Manager, Vitec
By using SuperOffice CRM, Vitec’s average ticket resolution time drastically decreased from 3-4 days to just 1 day.
Power stellar customer service - from anywhere.
High-performing service teams are more likely to have mobile apps enabling them to manage cases, connect with other agents, or access customer information while in the field*
*Salesforce Report: Revolutionizing Customer Service in Manufacturing (Source)
Connect with the tools you already use
SuperOffice for Slack
Get alerts for projects, sales, and tickets. Real-time Slack channel updates. Celebrate sales instantly when marked as sold.
SuperOffice for Trello
Track Trello tasks linked to SuperOffice, monitor projects Kanban-style, access real-time synced sales details.
Visma Business Sync
Sync SuperOffice CRM contacts with Visma Business lists, create new contacts, and access Visma Business transactional data directly.
Microsoft Dynamics NAV Sync
Sync customer data, display key financial details (invoice or outstanding orders) in SuperOffice CRM.
Connect SuperOffice CRM with 1,000+ apps. Automate workflows with pre-made Zapier templates. Trigger instant updates to contacts, projects, and documents.
Create, share, store, and collaborate real-time on documents. Access older versions directly from the cloud.
Check out why users love us
Casually glance at the price tag
Track, automate, and increase upsells and cross-sales
Improve response time and relationships with your customers
Build targeted lists, track and optimize marketing campaign results
The full solution to drive relationships across the entire customer journey
Clear up your lingering questions
We’re so glad you asked, because helping you set up your CRM success is what we love to do!
If you haven’t already, sign up for a chat with one of our SuperOffice CRM advisors. There, we’ll carve out a personalized CRM strategy that best fits your business together. If we decide that SuperOffice CRM is indeed part of your CRM strategy, our team of CRM experts will be happy to help with:
- Defining goals and KPI’s
- Mapping business processes
- Creating customer programs
- Setting up measurements and KPIs
- Onboarding, training, and guiding your organization in using SuperOffice CRM
Think of a CRM like your personal superhero for keeping track of friends and what they like. It's short for Customer Relationship Management, but basically, it's a tool that helps businesses keep all their information about customers in one place.
Imagine you have a bunch of friends, each with different favorite things. A CRM is like a digital notebook where you can jot down what they like, what’s important to them, and what makes them happy. But instead of your personal friends, it's for customers (aka your business’ friends!)
CRM helps businesses remember things like who their customers are, what they've bought before, when they last talked, and what they might want next. So, when a business wants to send a birthday deal or recommend a cool new product or feature, a CRM can come in really handy.
Basically, a CRM is an important tool that helps businesses stay organized, remember important things about their customers, and help them build better relationships with their customers.
SuperOffice is strongly committed to privacy, security and transparency. To secure our customers’ data in the best possible way, SuperOffice works according to the legal requirements set by the European Union, as well as in line with local legislation. Visit our Trust Center to better understand how SuperOffice implements and supports security, privacy, compliance, and transparency in all our cloud products and services.
We know every business is different. That's why SuperOffice makes it easy for you to customize and tailor your CRM to the way you work.
As a SuperOffice user, you have the flexibility to define your preferences and customize how information is displayed on your screen.
With the admin tool, you can make your own lists, labels, templates, workflows, forms, and more – all without the need for a consultant—unless, of course, you prefer having our consultants’ expert assistance.
And if that's not enough, you can add standard apps or use our easy APIs to create your own. Lots of choices and easy to use – keeping costs low. We believe it's the best way to get value and see results quickly.
SuperOffice CRM’s user-friendliness is one of the top reasons why our users love us. As CRM experts, we know that getting users to actually use a tool is often one of the biggest challenges when implementing a new tool. That’s why we’ve always designed SuperOffice CRM’s features with the user in mind.
SuperOffice CRM can absolutely help with selling more to your existing customers. Beyond customer service, many of SuperOffice’s customers enjoy using SuperOffice CRM for account management, cross-selling and upselling purposes. While SuperOffice CRM offers a Service component to the CRM, the functions across the entire CRM suite (think Sales and Marketing) can be used for selling more to existing customers.
Final step: See for yourself
You’ve made it this far. Sensing your need for a CRM transformation? See for yourself how to keep your customers loyal and happy with SuperOffice by speaking to one of our advisors today.
In a 1:1 video chat, together we’ll cover:
- Your unique growth strategies and business goals
- Introduction to the SuperOffice CRM suite
- Next steps in your CRM journey