The 7 B2B growth trends you need to know in 2020 (and beyond)

The 7 B2B growth trends you need to know in 2020 (and beyond)

Every business wants to grow, but too few know how to actually grow. Do you struggle with growth? If so, we’ve outlined 7 key B2B growth trends that you need to know for 2020 (and beyond).

13 gruesome (and spine-chilling) customer service horror stories

13 gruesome (and spine-chilling) customer service horror stories

Happy Halloween! In this article, we share some gruesome tales that are bound to send a shiver up your spine with 13 customer service horror stories from hell!

Data-Driven decision-making: How to make smarter decisions to fuel business growth

Data-Driven decision-making: How to make smarter decisions to fuel business growth

In this brand-new article, we share what data-driven decision-making is, how you can benefit from it and include a five-step guide you’ll need to create smarter business decisions.

How a 360-degree customer view will help you grow your business

How a 360-degree customer view will help you grow your business

In this article, we share how a complete 360-degree view of a customer will help you deliver better customer experiences and set your business up for long-term success and growth.

CRM benefits: How CRM improves customer relationships

CRM benefits: How CRM improves customer relationships

There’s so much to gain from investing in CRM, but perhaps the biggest benefit is building and strengthening relationships with new and existing customers. Here, we share 6 of the biggest CRM benefits.

Customer profiling 101: How to create user profiles to target qualified leads

Customer profiling 101: How to create user profiles to target qualified leads

Generating good quality, sales-ready leads starts with customer profiling. In this step-by-step guide, we share how to create customer profiles, best practice tips and include 3 examples that will inspire you to create your own profiles today.

Prospecting: 10 proven strategies for sales professionals

Prospecting: 10 proven strategies for sales professionals

Nearly half of sales reps admit that they find prospecting the most difficult part of the sales process. So, if you’re looking to improve the way you prospect, where do you start? We share 10 rarely used prospecting tips to help you beat the competition and sell more!

Customer churn: 12 ways to stop churn immediately

Customer churn: 12 ways to stop churn immediately

Customer churn is a big problem for many companies. In this blog post, Zarema Plaksij shares how you can reduce customer churn with 12 easy steps to keep more customers and increase profits.

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