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Want to improve your customer satisfaction? So do we

SuperOffice CRM helps you to improve the value of your customer relationships.

CUSTOMER SERVICE TOOLS FOR GROWING BUSINESSES

Keeping your customers happy and delivering on your promises is key to growing your business. With SuperOffice Service you can provide your support teams with a panoramic view of your customers, lower response times and streamline your support workflows. This helps your teams spend more time on what matters most – delivering service that exceeds your customers’ expectations.

EXCEED YOUR CUSTOMERS’ EXPECTATIONS

Great service is the trademark of great companies. For your teams to provide best-in-class customer experiences they need to have the right tools, plenty of information and follow robust processes. SuperOffice Service is designed to make it easier for your customers to get in touch, minimize response times to any inquiries and ensure your customers always get the right answers.

WORK SMARTER WITH SUPEROFFICE SERVICE

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    All queries in one place

    Handle all incoming queries in one place, so nothing gets lost

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    Increase speed

    Categorize, prioritize, assign, and process service requests faster

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    Set up automations

    Set up autoreplies and automations to save time and improve communication

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    Give quick answers

    Access and build up a rich Knowledge Base when replying to frequently asked questions

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    Improve processes

    Identify what areas your customers struggle with to improve your process, service or product offerings

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    Service on-the-go

    Respond to customer service tickets even on the move

See SuperOffice Service in action

IMPROVE YOUR CUSTOMER SERVICE

Want to find out more about the customer service tools in SuperOffice CRM?

  • A centralized ticketing system
  • Quick responses win the race
  • A faster path to the right answer
  • Know how to improve your service
  • Instant connection via chat
  • Better service with AI

SHARED FUNCTIONALITY

SuperOffice CRM comes with a set of core functionality available for all users. These shared features help you organize your contact information, keep all your data in one place, manage all your tasks, documents and emails, follow up with customers, and – most importantly – build strong customer relationships.

READY TO IMPROVE YOUR CUSTOMER RELATIONSHIPS?

Let us show you how. We have 30+ years of experience in helping businesses optimizing their service and support processes and getting the most out of their CRM solution.

Want to know our secrets to creating excellent customer service experiences?

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