We’re here to help
Due to COVID-19, there is a lot of uncertainty in the air. Staying in touch with your customers – and potential customers – and providing them good service is now, more important than ever.
This is why we’ve put together a Remote Service Bundle to help your teams take care of customers, from wherever they are.
The Remote Service Bundle includes:
- A system to quickly handle customer requests, inquiries or tickets regardless of channel, whether it’s email, chat, web forms or phone.
- A digital customer centre where your customers can log into their own personal portal to review request history, ask questions and search the knowledge base, or initiate a Chat with you if they have questions or need reassurance.
- Virtual “hands-on” assistance to get you up and running in a short amount of time