The Challenge
Dräger is precursor in product development and production of medical- and safety technologies.
The company was founded in 1889 in Lübeck and it has been a family company for five generations. Nowadays it has grown to a globally operating and publicly listed enterprise. As an international leader in medical and safety technology, Dräger develops innovative equipment and solutions that people the world over trust when lives are on the line. In clinical settings, industry, mining and emergency services, Dräger products protect, support and save lives. “Technology for Life” means more than merely guaranteeing technical excellence. It means assuming responsibility for the lives of those who use our products and depend on them. “Technology for life”. With this guideline and mission Dräger works on innovative products for hospitals, industry, mining and service.
In 2005 there was need for a professional CRM-solution that would be available at both locations. After a thorough orientation we found SuperOffice. Not only was the quality of the system, but also the usability a major factor for choosing SuperOffice. We used to work with in-company software, but because of the growth of the company we wanted to optimize automation. There was also a wish for a link with Outlook and our ERP.