7 reasons why you need to switch your CRM system

7 reasons why you need to switch your CRM system

Does your CRM system feel outdated or unused? Is your current CRM system failing to meet expectations? If so, now might be time to consider switching CRM vendor. Check out these 7 signs to learn more!

The 2018 CRM Buyer’s Guide (Updated for 2018)

The 2018 CRM Buyer’s Guide (Updated for 2018)

New and improved for 2018, this free 40-page CRM Buyers’ Guide will help you understand why CRM is important, how to identify the right CRM solution for your business and how to successfully implement a CRM system company-wide.

GDPR and CRM: How to Manage Customer Data in 2019

GDPR and CRM: How to Manage Customer Data in 2019

The new General Data Protection Regulation has now come into effect. In this article, we share how GDPR and CRM can work together to help your business become compliant under GDPR and avoid those hefty fines.

How Digital Transformation is Driving Customer Experience

How Digital Transformation is Driving Customer Experience

In this article, we explain how digital transformation enables organizations to understand the modern-day buyer, engage with them and deliver on their expectations of a multi-channel customer experience.

Voice of Customer: How to 10x Your Business With VOC Data

Voice of Customer: How to 10x Your Business With VOC Data

Companies that act on Voice of Customer (VOC) data increase annual revenue by 10x. In this article, we explain what VOC is and how you can collect and use VOC data to grow your business.

What is CRM and why is it important to your business?

What is CRM and why is it important to your business?

What is Customer Relationship Management (CRM) and why is it important? Get up to speed with this in-depth, data-driven article to learn how CRM can positively benefit your business.

What is GDPR and How Does It Impact Your Business?

What is GDPR and How Does It Impact Your Business?

On May 25, 2018, a new European privacy regulation called GDPR came into effect. In this article, we explain what is GDPR, how it will impact your business and include practical tips on how you can get GDPR compliant.

5 Customer Retention Programs to Implement in 2019

5 Customer Retention Programs to Implement in 2019

Customer retention programs can have a huge impact on your business revenue. By implementing the right customer retention programs, you can improve your customer relationships, increase customer loyalty and reduce churn.