Customer service software isn’t just for support reps. Find out how the SuperOffice marketing use customer service software to improve lead generation, email marketing and on-boarding processes.
Every business wants to grow, but too few know how to actually grow. Do you struggle with growth? If so, we’ve outlined 7 key B2B growth trends that you need to know for 2020 (and beyond).
Most companies focus on acquiring new customers. But it’s customer marketing that successful companies use to build long-term growth. Here, we share 3 marketing strategies to help you achieve sustainable business growth.
Email marketing is the most effective marketing channel. Yet, far too many companies make the same email marketing mistakes. Based on our own data, we’ve outlined 5 mistakes you need to avoid in 2020.
Happy Halloween! In this article, we share some gruesome tales that are bound to send a shiver up your spine with 13 customer service horror stories from hell!
In this brand-new article, we share what data-driven decision-making is, how you can benefit from it and include a five-step guide you’ll need to create smarter business decisions.
Account-based marketing is a top priority for B2B marketers in 2020, but what is it and how do you get started? In this data-driven article, we share key trends and benchmarks, backed up by 32 ABM statistics.
The customer journey follows the complete lifecycle from awareness to loyalty. Here, we provide you with a process and framework to map out the entire customer journey, based on our own experience of creating a cohesive strategy.