Many businesses have been forced to work remotely. Given our experience in remote work, we're sharing 7 ways you can successfully manage your remote customer service team.
Looking to write an effective sales pitch but short on time? This post explains how you can write an effective sales pitch in just 10 minutes!
Email is the undisputed king of B2B marketing. That's why we’ve created a quick guide that includes 20 B2B email marketing examples. Use these examples to increase engagement and turn subscribers into customers.
In this article, we share how customer service and marketing can work together to improve lead generation, email marketing and on-boarding processes.
Live chat is fast becoming a "must have" tool for companies of all shapes and sizes. If you're still not sure if live chat is right for you, then check out these 25 live chat statistics to see how chat can help you grow your business.
Long gone are the days when salespeople were in charge. Today, it's all about the buyer and what they want. In this article, you will learn how B2B sales has changed and what you can do to overcome the modern day B2B sales challenges.
The Customer Service Benchmark Report identifies how 1,000 companies handle customer support and provides best practice tips to help you deliver a superior service to your customers.
Are you looking for ways to increase email open rates? Sure you are! Follow the tips provided in this data-driven email marketing guide.